Last updated: June 11, 2026
By accessing or using Assista Desk ("the Service") you agree to be bound by these Terms. If you do not agree, do not use the Service.
Assista Desk is an employee activity tracking and productivity monitoring platform provided by Cybrosys Technologies ("Cybrosys", "we", "us"). The Service allows organisations to track employee computer activity, capture periodic screenshots, and analyse productivity metrics.
You must be at least 18 years old and authorised to enter into contracts on behalf of your organisation. You are responsible for maintaining the security of your account credentials. You must promptly notify us of any unauthorised access.
As an employer or organisation administrator using Assista Desk you agree to:
Cybrosys is not liable for your failure to comply with local monitoring laws. You indemnify us against any claims arising from your non-compliance.
You may not: (a) use the Service to monitor persons without their knowledge where required by law; (b) share API keys or access credentials with unauthorised parties; (c) attempt to reverse-engineer, hack, or disrupt the Service; (d) use the Service for any unlawful purpose.
New organisations receive a 14-day free trial with up to 5 users. At the end of the trial, access is suspended until a paid plan is activated. Plan limits (users, retention, features) are described at the time of subscription. We reserve the right to modify pricing with 30 days notice.
We process data as described in our Privacy Policy. You retain ownership of your organisation's data. We process it only to provide the Service. On account termination, data is deleted within 90 days unless a longer retention is required by law.
We target 99.5% monthly uptime. Scheduled maintenance is excluded. We are not liable for downtime caused by third-party providers (AWS, etc.). No SLA credits are offered on trial plans.
To the maximum extent permitted by law, Cybrosys' total liability for any claim arising out of the Service is limited to the amount paid by you in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
Either party may terminate the agreement at any time. We may suspend or terminate your access for breach of these Terms without notice. On termination, your licence to use the Service ends immediately.
These Terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts of Kochi, Kerala, India.
We may update these Terms. Continued use after posting constitutes acceptance. Material changes will be notified by email to account administrators.
Cybrosys Technologies Pvt. Ltd.
Kochi, Kerala, India
assista@cybrosys.com